Chasmawala

Shipping Information

Get your new eyewear delivered to your doorstep, quickly and securely.

Free Shipping

On all prepaid orders above ₹1199 across Nepal.

Pan-Nepal Delivery

We deliver to over 20,000 pincodes nationwide.

Fast Dispatch

Orders are dispatched from our Janakpur warehouse within 24 hours.

Dispatch & Delivery Timelines

Our standard delivery times are estimated below. Business days exclude public holidays and Sundays.

LocationEstimated Delivery Time
Janakpur3 Business Days
Metro Cities (Biratnagar, Kathmandu, Birgunj, etc.)3-5 Business Days
Tier II & III Cities5-7 Business Days
Rest of Nepal and Bihar7-10 Business Days
Please Note: Eyeglasses with prescription lenses are custom-made and may require an additional 2-3 business days for processing and fitting before dispatch.

How to Track Your Order

Once your order is dispatched, you will receive an email and an SMS containing your tracking ID and a link to our courier partner's website. You can click the link to track your package's journey in real-time. You can also find the tracking information in the 'My Orders' section of your account.

Shipping Charges

  • Free Shipping: We offer free shipping on all prepaid orders of ₹999 or more.
  • Standard Charge: A flat fee of ₹50 is charged on all prepaid orders below ₹999.
  • Cash on Delivery (COD): An additional handling fee of ₹50 is applicable to all COD orders.

Frequently Asked Questions

Do you ship internationally?

Currently, Chasmawala only ships within Nepal and Bihar.

What if I'm not available at the time of delivery?

Our courier partners will attempt delivery up to three times. If you are unavailable, they will contact you on your registered mobile number to reschedule.